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Faq

Find answare to common questions you many have and get help you need

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Shopping Product

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 business day delivery.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay for secure online transactions.

You can cancel or modify your order within 2 hours of placing it. After that, please contact our customer service team who will assist you based on the order's processing status.

Unfortunately, we are currently unable to offer international shipping due to logistical constraints. We apologize for any inconvenience this may cause.

Yes, we offer a hassle-free return policy. If you're not completely satisfied with your purchase, you can return eligible items within 30 days of delivery for a full refund or exchange. Please note that products intended for oral consumption cannot be returned for exchange due to health and safety reasons. Please ensure the item is in its original condition with tags attached. For more details on our return process, please refer to our Returns Policy page or contact our customer service team. Refer to our Return/Return policy for details.

Once your returned item is received, our team will promptly process your refund. Please allow up to 5-7 business days for the refund to be reflected in your original payment method. You'll receive a confirmation email once the refund has been issued.

If your package arrives damaged or incomplete, contact customer service immediately for assistance. Please specify which products are damaged or incomplete and provide relevant photos or videos to expedite the resolution process.

Yes, we take the security of your personal information very seriously. Our website employs robust encryption and security measures to safeguard your data and ensure a secure shopping experience.
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Herbal Medicine

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Herbal medicine is a traditional healing practice that involves the use of plants and plant extracts to promote health and treat various ailments. It encompasses a wide range of herbal remedies, including teas, tinctures, capsules, and topical preparations, each derived from different parts of plants such as leaves, roots, bark, seeds, or flowers. Herbal medicine has been used for thousands of years across cultures worldwide and continues to be valued for its potential therapeutic benefits.

Herbal medicine can be used to treat a wide range of conditions, including digestive disorders, respiratory problems, skin conditions, menstrual disorders, and emotional imbalances. It can also be used to support the immune system, improve energy and vitality, and promote overall wellness. One of the benefits of herbal medicine is that it can be used in combination with other forms of medicine, including Western medicine. In fact, many patients choose to combine Chinese herbal medicine with other forms of treatment to achieve the best possible outcomes. Herbal medicine is a holistic approach to healthcare that aims to treat the whole person rather than just the symptoms of a particular illness or condition. Practitioners of Chinese herbal medicine take into account a patient's individual pattern of signs and symptoms, as well as their emotional temperament and overall constitution, in order to create a personalized treatment plan.

First, the FDA does not approve or regulate herbal medicines in the same way because herbal products are often marketed as dietary supplements and fall under different regulations than prescription and over-the-counter drugs. Secondly, Almost all drugs approved by the FDA undergo a rigorous process that involves extensive clinical trials which costs between multiple million dollars or even billing dollars. As a result, pharmaceutical companies often seek patent protection for their innovative drugs to recoup their investment and gain market exclusivity. During this time, no other company can produce the same drug, allowing the patent holder to charge higher prices and recoup their investment. However, herbal medicines, derived from natural sources such as plants, minerals, and animal products, cannot be patented in the same manner as synthetic drugs. Consequently, there is less motivation for herbal medicine manufacturers to engage in the same regulatory process specified by the FDA. Thirdly, herbal medicine is often considered a personalized treatment option because it allows for customization based on individual needs, health conditions, and constitutional factors. Herbalists may combine multiple herbs in unique formulations to create a synergistic effect tailored to a person's specific needs. This approach allows for flexibility in adjusting dosages, herbal combinations, and delivery methods to optimize therapeutic outcomes. Therefore, the standard clinical trial methods do not apply to herbal medicine. As a result, it is not qualified for submission to FDA as a drug for approval. While FDA approval is an important indicator of a medication's safety and efficacy, it does not always guarantee effectiveness, as individual responses to drugs can vary widely.

Here is a story from a Physician in Japa that may answer your question. “First of all, I wish to share the reason why I entered into this field. In 1990 I was working as a physician of obstetrics and gynecology at Keiju General Hospital in northern Japan. One day, I came across a curious case. I had planned to operate on an 18-year-old female patient who suffered from condyloma acuminatum. Condyloma acuminatum is a troublesome disease for ob/gyn physicians. It is hard to cure completely, and even after surgery patients still feel much pain. I was therefore not anticipating the operation with much enthusiasm. On the day of the operation, however, I was astonished to see that the lesions had completely disappeared. There should have been many condyloma lesions that had spread from the outer genitalia to the vaginal wall! Soon the reason for her spontaneous recovery became clear. Her grandmother had given her a kind of food that consisted of various natural products which mainly contained fermented coix seeds (a kind of wheat). She got the seeds from her grandmother, and was sure that it had worked wonders on the condyloma. This was my first contact with traditional folk medicine so effective as to outperform all of the Western medical modalities, including surgery, in which I had been trained. I have been interested in CAM from that time and now I am investigating the fundamental aspects and clinical efficacy of this food with my colleagues.” However, it's important to note that herbal medicine is not a one-size-fits-all solution, and what works for one person may not work for another. Furthermore, not all herbal remedies are backed by scientific research, and some may have limited evidence supporting their efficacy or safety.

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Yes, there can be adverse events or risks associated with herbal medicine, just as there are with any form of treatment. Some potential risks include: Allergic Reactions: Individuals may be allergic to certain herbs, resulting in allergic reactions ranging from mild skin irritation to severe anaphylaxis. Herb-Drug Interactions: Herbal remedies can interact with prescription medications, over-the-counter drugs, or other supplements, leading to potentially harmful effects or reduced efficacy of either the herbal medicine or the medication. Toxicity: Some herbs may contain toxic compounds that can cause adverse effects or harm if consumed in large quantities or over a prolonged period. Examples include certain herbs used in traditional Chinese medicine that contain heavy metals or aristolochic acid, which can cause kidney damage or cancer. Misidentification or Contamination: There is a risk of misidentification or contamination of herbal products, especially if they are not sourced from reputable suppliers. Contamination with pesticides, heavy metals, or other contaminants can pose health risks. Side Effects: Like conventional medications, herbal remedies may have side effects, although they are generally considered to be milder. However, certain herbs may cause gastrointestinal upset, dizziness, headache, or other adverse effects in some individuals. Not Suitable for Certain Populations: Some herbs may not be safe for use during pregnancy, breastfeeding, or in certain medical conditions. It's essential to consult with a qualified healthcare provider or herbalist before using herbal medicine, especially in vulnerable populations.

No, they are different. While some patients may take herb supplements to treat their symptoms, it is not recommended for two reasons: (1) Although herbs are used in herbal medicine to treat diseases and maintain health, understanding the root cause of the symptoms is a preceding step to deciding which herbs to take. (2) In a few cases where a single herb is used as treatment, it is more common for formulas that combine multiple herbs to be used as treatment. This is because a single herb may have side effects, while the therapeutic effect may not be optimal. For example, black cohosh is used by some women to alleviate menopause symptoms, but it can cause liver damage. When black cohosh is used in combination with other herbs, its side effects are reduced, while the therapeutic effect of the formula is maximized. Herbal medicine (TCM or Kampo) has its own diagnosis system and treatment protocol. While herbal medicine practitioners collect the symptoms and complaints from

What kind of treatment of Chinese herbal medicine? One of the unique aspects of Chinese herbal medicine is its emphasis on treating the whole person, rather than just the symptoms of a specific condition. Practitioners of Chinese medicine believe that illness is caused by imbalances in the body's energy, or qi, and that by restoring balance to the body, health can be restored. One of the benefits of Chinese herbal medicine is that it can be used in combination with other forms of medicine, including Western medicine. In fact, many patients choose to combine Chinese herbal medicine with other forms of treatment to achieve the best possible outcomes. Chinese herbal medicine is a holistic approach to healthcare that aims to treat the whole person rather than just the symptoms of a particular illness or condition. Practitioners of Chinese herbal medicine take into account a patient's individual pattern of signs and symptoms, as well as their emotional temperament and overall constitution, in order to create a personalized treatment plan. The goal of Chinese herbal medicine is to restore balance and harmony to the body, which is believed to be essential for good health. This is achieved by using a combination of herbs that are carefully chosen and formulated to address the specific needs of each patient. In addition to treating specific health problems, Chinese herbal medicine can also be used to promote overall wellness, boost immunity, and prevent future illness. Chinese herbal medicine is a holistic approach to healthcare that aims to treat the whole person rather than just the symptoms of a particular illness or condition. Practitioners of Chinese herbal medicine take into account a patient's individual pattern of signs and symptoms, as well as their emotional temperament and overall constitution, in order to create a personalized treatment plan. The goal of Chinese herbal medicine is to restore balance and harmony to the body, which is believed to be essential for good health. This is achieved by using a combination of herbs that are carefully chosen and formulated to address the specific needs of each patient. In addition to treating specific health problems, Chinese herbal medicine can also be used to promote overall wellness, boost immunity, and prevent future illness. How does Chinese herbal medicine work Chinese herbal medicine draws on a wide range of plant-based ingredients, including leaves, flowers, twigs, stems, roots, tubers, rhizomes, and barks, among others. In fact, the majority of ingredients used in Chinese herbal medicine are derived from plants, although animal and mineral sources may also be used in some cases. In Chinese herbal medicine, each herb is thought to have a specific energetic quality or "nature," as well as specific therapeutic properties. By combining different herbs in specific ways, practitioners can create herbal formulas that are tailored to the specific needs of each individual patient. While some Western medications are derived from plants, Chinese herbal medicine typically uses a much broader range of plant-based ingredients, and often uses them in combination with one another to create synergistic effects. This approach to healthcare reflects the holistic philosophy of traditional Chinese medicine, which views the body as a complex system of interrelated parts that must be in balance for optimal health. What you can expect. In general, it is important to have realistic expectations when it comes to the effectiveness and speed of treatment in Chinese medicine. Acute conditions may show rapid improvement, but chronic conditions may require more time and patience to see progress. It's also important for patients to take an active role in their own healing process by following recommended lifestyle changes and diet modifications, as well as being open and honest with their healthcare providers about their progress and any concerns they may have. Chinese medicine and acupuncture can be effective forms of treatment for many conditions, but there may be cases where Western medicine is better suited to address the problem. In such cases, it's important to work with healthcare providers from both disciplines to determine the best course of treatment for the individual patient.
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Moxibution

Moxibustion is a form of traditional Chinese medicine that involves burning moxa, usually made from the dried leafy material of Chinese mugwort (Artemisia argyi) on or near the skin at specific acupuncture points. The burning of the herbs creates a warming sensation and is believed to stimulate circulation and the flow of qi (vital energy) throughout the body. It is a treatment paired with acupuncture but can be performed independently to heal some health conditions.

Moxibustion can help treat a wide range of conditions, including but not limited to: Pain management: Moxibustion is commonly used to alleviate musculoskeletal pain, arthritis, and chronic pain conditions. Digestive disorders: It may help improve digestion, alleviate symptoms of irritable bowel syndrome (IBS), and relieve nausea or vomiting. Menstrual disorders: Moxibustion can be effective in regulating menstrual cycles, reducing menstrual cramps, and managing symptoms of menopause. Respiratory conditions: It may help relieve symptoms of asthma, bronchitis, and chronic obstructive pulmonary disease (COPD). Immune system support: Moxibustion is believed to strengthen the immune system and enhance overall health and vitality. Fertility support: It may aid in fertility issues by promoting reproductive health and balancing hormones. Stress and anxiety: Moxibustion can help reduce stress, anxiety, and insomnia by promoting relaxation and improving mood. This is not an exhaustive list, and the effectiveness of moxibustion may vary depending on individual circumstances. It's essential to consult with a qualified practitioner to determine the suitability of moxibustion for your specific health concerns.

By burning dried mugwort (moxa) or a moxa stick near certain acupuncture points on the body, the heat generated from the burning moxa stimulates these points, promoting the flow of qi (vital energy) and blood in the body. Additionally, the smoke and odor produced during the burning process are believed to have therapeutic effects.

Moxibustion offers several compelling reasons to consider it as a complementary or alternative therapy: Holistic Approach: Moxibustion addresses health issues holistically, targeting the root cause of the problem rather than merely alleviating symptoms. Unlike painkillers, which provide temporary relief, moxibustion aims to restore balance and promote healing throughout the body. Stimulation of Natural Healing: By stimulating acupuncture points with heat, moxibustion encourages the body's natural healing processes. This can result in long-term improvements in overall health and well-being, rather than just masking symptoms. Minimized Risk of Side Effects: Conventional treatments such as antibiotics may come with potential side effects and risks, especially with overuse or misuse. Moxibustion, on the other hand, is generally considered safe when performed by a trained practitioner, with minimal risk of adverse effects. Alternative Option: While moxibustion may not be effective for every health issue or individual, it provides an alternative when conventional medicine fails to produce desired results. It offers individuals the opportunity to explore different avenues of healing and find what works best for their unique needs and circumstances. It is one of few treatments you can do on your own.

Yes, you can do it at home. Since burning moxa sticks produce smoke and a strong odor, it's important to conduct moxibustion in a well-ventilated area. Consider using a garage or an open outdoor space to ensure proper ventilation during the session.

The essential tools for moxibustion include moxa sticks and a lighter to ignite them. For home use, ensure you have high-quality moxa sticks, a reliable lighter, a holder to secure the burning moxa stick, and an extinguisher for safely discarding partially burned moxa sticks to prevent fire hazards. Additionally, as burning moxa sticks emit smoke and a potent odor that can cling to clothing and hair, it's advisable to wear easily washable clothes and consider using a bathing hat to cover your hair during the session.

Choosing between smokeless and regular moxa sticks depends on your preferences and needs. Regular moxa sticks have been used in acupuncture for a long time and their therapeutic effects are well-established. However, they do produce some smoke and a strong odor. To address this, manufacturers have developed smokeless moxa sticks, which undergo a carbonization process during production to minimize smoke emissions. While smokeless moxa reduces around 90% of the smoke, it also diminishes the original aroma and active ingredients of mugwort, potentially affecting the efficacy of moxibustion. So experienced practitioners prefer regular moxa sticks over smokeless moxa sticks for more effective therapeutic effects.

Moxibustion is almost a perfect treatment alternative to acupuncture except its odor and smoke. Moxibustion produces smoke, which can be an irritant for people with respiratory issues. Additionally, the distinct odor of moxa can be challenging for some people, with some describing it as a plant fragrance and others as similar to marijuana. To minimize the odor, (1) use a well-ventilated room or a bathroom with a ventilation fan, (2) wear easily washable clothes, (3) cover your hair with a bathing cap (if necessary), (4) wear mask to minimize inhale of moxa smoke, and (5) take a bath after treatment (waiting for at least 30 minutes after moxibustion).

Moxibustion is generally considered safe. However, there are potential side effects and risks to be aware of: (1) Burns: The burning moxa can cause burns if not applied properly or if left in contact with the skin for too long. (2) Smoke exposure: The smoke produced during moxibustion may contain potentially harmful substances, particularly if the moxa is of poor quality or contains impurities. Proper ventilation in the treatment area can help reduce smoke exposure. (3) Allergic reactions: Some individuals may be allergic to mugwort or other components of the moxa. Allergic reactions can range from mild skin irritation to more severe symptoms such as difficulty breathing. (4) Heat sensitivity: Moxibustion involves the application of heat, which may not be suitable for individuals with certain medical conditions or sensitivities to heat. Patients with conditions such as fever, acute inflammation, or certain skin disorders may need to avoid moxibustion or use alternative treatments. (5) Pregnancy precautions: Moxibustion may not be safe for pregnant women in some cases. So please exercise your caution if you are pregnant. However, it may be helpful for pregnant women with breech baby by applying moxibustion to acupoint BL67 (Zhiyin).

Moxibustion is beneficial for maintaining good health and treating various diseases. For health maintenance, one session per time, two to three times a week is recommended. The duration and frequency of moxibustion for disease treatment vary depending on the type of illness. For some conditions, daily moxibustion for an intensive treatment period of one to four weeks may be necessary. For others, two to three sessions per week over a prolonged period may be required.

During treatment you may feel a warm or heating sensation at the site of application, which should be comfortable and relaxing. Some people also experience a gentle warmth spreading along the acupuncture meridians. You may feel other symptoms such as excessive gasses or even cough which indicates that the energy produced by moxibustion expels bad energy from your body. After a moxibustion treatment, you may experience the following: (1) Relaxation: Many people report feeling deeply relaxed and refreshed after a moxibustion session, similar to the effects of acupuncture. (2) Increased Energy: Some individuals experience a boost in energy levels following moxibustion, along with improved mood and mental clarity.(3) Potential Side Effects: While uncommon, you may experience mild side effects such as temporary redness or warmth at the site of application. If you have sensitive skin, there may be a slight risk of skin irritation. (4) Long-Term Effects: For chronic conditions or ongoing health maintenance, the effects of moxibustion may be cumulative over time. Consistent sessions may be necessary to achieve optimal results.

Moxa rolls (sticks) are made from the aged dried leafy material of mugwort (Artemisia argyi). The quality of moxa sticks is important for optimal treatment results. These are some factors to consider when purchasing moxa rolls in good quality. (1) Color: Good quality moxa has a golden hue due to the aging process, and new moxa has a greenish color. (2) Texture: Loose moxa made with good mugwort leaves feels cottony to the touch. They are solid, soft, with some elasticity, but not fluffy. Moxa made with the branches and stems of mugwort tends to be very stiff. They are not as good as loose moxa made with mugwort leaves. (3) Scent: Good quality moxa smells very mild, whereas new moxa has a distinct grassy smell, which comes from the mugwort oil. (4) Smoke: Aged, high quality moxa produces white smoke with mild scent, but inferior quality moxa can have a strong, pungent smell which is not good. (5) Fire: The fire of good quality aged moxa is mild, allowing treatments to last longer and avoiding possibly discomfort and injuries.

Yes, moxibustion can be used in combination with other forms of traditional Chinese medicine (TCM), such as acupuncture and herbal medicine. In fact, this combination of therapies is quite common for optimal results in practice.

Yes, there is scientific evidence supporting the effectiveness of moxibustion for various health conditions. Numerous studies have shown positive results in pain management, digestive disorders, menstrual issues, respiratory conditions, and more. However, further research is still needed to fully understand its mechanisms and efficacy. Here are some interesting website: Cleveland Clinics: https://health.clevelandclinic.org/moxibustion University of Minnesota https://www.takingcharge.csh.umn.edu/moxibustion Moxibustion Reduces Ovarian Granulosa Cell Apoptosis Associated with Perimenopause in a Natural Aging Rat Model https://www.hindawi.com/journals/ecam/2015/742914/

Moxibustion can be used for children, pregnant women, and the elderly, but it should be approached with caution: Children: Moxibustion can be used for children to address various health concerns, such as respiratory issues, digestive problems, and immune support. However, the duration and intensity of the treatment may need to be adjusted to suit the child's age, size, and sensitivity. Additionally, extra care should be taken to ensure the child feels comfortable and safe during the session. Elderly Individuals: Moxibustion can be beneficial for elderly individuals to address age-related health issues such as arthritis, joint pain, and poor circulation. However, elderly individuals may have more sensitive skin or underlying health conditions that need to be considered when performing moxibustion. Adjustments to the duration and intensity of the treatment may be necessary to ensure safety and comfort. It is a little big complicated if pregnant Women can use moxibustion. Moxibustion definitely helps women with infertility problems and for pregnant women In their early stage of pregnancy. In late stage it is only recommended for pregnant women with a breech baby and only acupoint that can be applied treatment is 67.

Moxibustion is beneficial for maintaining good health and treating various diseases. For health maintenance, one session per time, two to three times a week is recommended. The duration and frequency of moxibustion for disease treatment vary depending on the type of illness. For some conditions, daily moxibustion for an intensive treatment period of 1-4 weeks may be necessary. For others, 2-3 sessions per week over a prolonged period may be required.

The delivery time for your order depends on various factors such as your location, shipping method chosen, and the processing time of the seller. Typically, orders are processed within 1-3 business days, and standard shipping may take an additional 3-7 business days for domestic orders.

We accept various payment options including credit/debit cards, PayPal, Google Pay, and Apple Pay for your convenience.

Yes, you can cancel or exchange your order as long as it hasn't been shipped yet. To cancel your order, simply follow these steps: Go to Your Orders, find the order you want to cancel, and check the box next to the item you wish to cancel. If you want to cancel the entire order, check the boxes next to all items in the order.

Unfortunately, we are currently unable to offer international shipping due to logistical constraints. We apologize for any inconvenience this may cause.

Yes, we offer a hassle-free return policy. If you're not completely satisfied with your purchase, you can return eligible items within 30 days of delivery for a full refund or exchange. Please note that products intended for oral consumption cannot be returned for exchange due to health and safety reasons. Please ensure the item is in its original condition with tags attached. For more details on our return process, please refer to our Returns Policy page or contact our customer service team. Refer to our Return/Return policy for details.

Once your returned item is received, our team will promptly process your refund. Please allow up to 5-7 business days for the refund to be reflected in your original payment method. You'll receive a confirmation email once the refund has been issued.

If your package arrives damaged or incomplete, contact customer service immediately for assistance. Please specify which products are damaged or incomplete and provide relevant photos or videos to expedite the resolution process.

Yes, we take the security of your personal information very seriously. Our website employs robust encryption and security measures to safeguard your data and ensure a secure shopping experience.
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