Favest-Healing Power from the Nature

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Moxibustion and Herbal Medicine

What is Moxibustion?

Moxibustion is a form of traditional Chinese medicine that involves burning moxa, usually made from the dried leafy material of Chinese mugwort (Artemisia argyi) on or near the skin at specific acupuncture points. The burning of the herbs creates a warming sensation and is believed to stimulate circulation and the flow of qi (vital energy) throughout the body.

What is Herbal Medicine

Herbal medicine, also known as botanical medicine or phytomedicine, refers to the use of plants, plant extracts, and plant-based substances to prevent, alleviate, or treat various medical conditions and promote health and well-being. It is one of the oldest forms of medicine practiced by humans and has been used for centuries across different cultures and civilizations.

How long will it take to receive my order?

The delivery time for your order depends on various factors such as your location, shipping method chosen, and the processing time of the seller. Typically, orders are processed within 1-3 business days, and standard shipping may take an additional 3-7 business days for domestic orders.

What type of payment do you accept?

We accept various payment options including credit/debit cards, PayPal, Google Pay, and Apple Pay for your convenience

Can I cancel or make a change of my order?

Yes, you can cancel or exchange your order as long as it hasn't been shipped yet. To cancel your order, simply follow these steps: Go to Your Orders, find the order you want to cancel, and check the box next to the item you wish to cancel. If you want to cancel the entire order, check the boxes next to all items in the order.

Do you offer international shipping?

Unfortunately, we are currently unable to offer international shipping due to logistical constraints. We apologize for any inconvenience this may cause.

Can I return my purchased items?

Yes, we offer a hassle-free return policy. If you're not completely satisfied with your purchase, you can return eligible items within 30 days of delivery for a full refund or exchange. Please note that products intended for oral consumption cannot be returned for exchange due to health and safety reasons. Please ensure the item is in its original condition with tags attached. For more details on our return process, please refer to our Returns Policy page or contact our customer service team. Refer to our Return/Return policy for details.

When can I expect my refund to be processed after I make a return?

Once your returned item is received, our team will promptly process your refund. Please allow up to 5-7 business days for the refund to be reflected in your original payment method. You'll receive a confirmation email once the refund has been issued.

What should I do if my package arrives damaged or incomplete?

If your package arrives damaged or incomplete, contact customer service immediately for assistance. Please specify which products are damaged or incomplete and provide relevant photos or videos to expedite the resolution process.

Is my personal information secure when I shop on your website?

Yes, we take the security of your personal information very seriously. Our website employs robust encryption and security measures to safeguard your data and ensure a secure shopping experience.

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