FAQ Page - Favest-Healing Power from the Nature

FAQs

Shopping Products

How long will it take to receive my order?

The delivery time for your order depends on various factors such as your location, shipping method chosen, and the processing time of the seller. Typically, orders are processed within 1-3 business days, and standard shipping may take an additional 3-7 business days for domestic orders.

What type of payment do you accept?

We accept various payment options including credit/debit cards, PayPal, Google Pay, and Apple Pay for your convenience

Can I cancel or make a change of my order?

Yes, you can cancel or exchange your order as long as it hasn't been shipped yet. To cancel your order, simply follow these steps: Go to Your Orders, find the order you want to cancel, and check the box next to the item you wish to cancel. If you want to cancel the entire order, check the boxes next to all items in the order.

Do you offer international shipping?

Unfortunately, we are currently unable to offer international shipping due to logistical constraints. We apologize for any inconvenience this may cause.

Can I return my purchased items?

Yes, we offer a hassle-free return policy. If you're not completely satisfied with your purchase, you can return eligible items within 30 days of delivery for a full refund or exchange. Please note that products intended for oral consumption cannot be returned for exchange due to health and safety reasons. Please ensure the item is in its original condition with tags attached. For more details on our return process, please refer to our Returns Policy page or contact our customer service team. Refer to our Return/Return policy for details.

When can I expect my refund to be processed after I make a return?

Once your returned item is received, our team will promptly process your refund. Please allow up to 5-7 business days for the refund to be reflected in your original payment method. You'll receive a confirmation email once the refund has been issued.

What should I do if my package arrives damaged or incomplete?

If your package arrives damaged or incomplete, contact customer service immediately for assistance. Please specify which products are damaged or incomplete and provide relevant photos or videos to expedite the resolution process.

Is my personal information secure when I shop on your website?

Yes, we take the security of your personal information very seriously. Our website employs robust encryption and security measures to safeguard your data and ensure a secure shopping experience.

Moxibustion

What is moxibustion, and how does it work?

Moxibustion is a traditional Chinese medicine technique that involves burning dried mugwort (moxa) near certain acupuncture points on the body. The heat generated from the burning moxa stimulates these points, promoting the flow of qi (vital energy) and blood in the body. Additionally, the smoke and odor produced during the burning process are believed to have therapeutic effects, contributing to the overall healing experience.

What conditions or health issues can moxibustion help treat?

Moxibustion can help treat a wide range of conditions, including but not limited to:

Pain management: Moxibustion is commonly used to alleviate musculoskeletal pain, arthritis, and chronic pain conditions.
Digestive disorders: It may help improve digestion, alleviate symptoms of irritable bowel syndrome (IBS), and relieve nausea or vomiting.
Menstrual disorders: Moxibustion can be effective in regulating menstrual cycles, reducing menstrual cramps, and managing symptoms of menopause.
Respiratory conditions: It may help relieve symptoms of asthma, bronchitis, and chronic obstructive pulmonary disease (COPD).
Immune system support: Moxibustion is believed to strengthen the immune system and enhance overall health and vitality.
Fertility support: It may aid in fertility issues by promoting reproductive health and balancing hormones.
Stress and anxiety: Moxibustion can help reduce stress, anxiety, and insomnia by promoting relaxation and improving mood.

This is not an exhaustive list, and the effectiveness of moxibustion may vary depending on individual circumstances. It's essential to consult with a qualified practitioner to determine the suitability of moxibustion for your specific health concerns.

How is moxibustion performed, and what does a typical session entail?

Moxibustion involves burning dried mugwort (moxa) near specific acupuncture points on the body. During a session, the practitioner ignites a moxa stick or cone and holds it close to the skin or places it on acupuncture needles. The heat, smoke and odor generated from the burning moxa stimulates the acupuncture points, promoting the flow of qi (vital energy) and blood in the body.

Can moxibustion be performed at home?

Yes, you can do it at home. Since burning moxa sticks produce smoke and a strong odor, it's important to conduct moxibustion in a well-ventilated area. Consider using a garage or an open outdoor space to ensure proper ventilation during the session.

What tools do I need for moxibustion?

The essential tools for moxibustion include moxa sticks and a lighter to ignite them. For home use, ensure you have high-quality moxa sticks, a reliable lighter, a holder to secure the burning moxa stick, and an extinguisher for safely discarding partially burned moxa sticks to prevent fire hazards. Additionally, as burning moxa sticks emit smoke and a potent odor that can cling to clothing and hair, it's advisable to wear easily washable clothes and consider using a bathing hat to cover your hair during the session.

How are moxa sticks made?

Choosing between smokeless and regular moxa sticks depends on your preferences and needs. Regular moxa sticks have been used in acupuncture for a long time and their therapeutic effects are well-established. However, they do produce some smoke and a strong odor. To address this, manufacturers have developed smokeless moxa sticks, which undergo a carbonization process during production to minimize smoke emissions. While smokeless moxa reduces around 90% of the smoke, it also diminishes the original aroma and active ingredients of mugwort, potentially affecting the efficacy of moxibustion.

What is drawback of moxibustion?

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Is moxibustion safe? Are there any side effects or risks associated with it?

How long does a moxibustion session typically last, and how many sessions are recommended?

What should I expect during and after a moxibustion treatment?

How can I find moxa sticks or moxa rolls in good quality?

Can moxibustion be used in combination with other forms of traditional Chinese medicine, such as acupuncture or herbal medicine?

Are there any contraindications or precautions to consider before undergoing moxibustion?

Is there scientific evidence supporting the effectiveness of moxibustion?

Yes, there is scientific evidence supporting the effectiveness of moxibustion for various health conditions. Numerous studies have shown positive results in pain management, digestive disorders, menstrual issues, respiratory conditions, and more. However, further research is still needed to fully understand its mechanisms and efficacy.

Here are some interesting website:

Cleveland Clinics: https://health.clevelandclinic.org/moxibustion

University of Minnesota https://www.takingcharge.csh.umn.edu/moxibustion

Moxibustion Reduces Ovarian Granulosa Cell Apoptosis Associated with Perimenopause in a Natural Aging Rat Model

https://www.hindawi.com/journals/ecam/2015/742914/

FAQs

Shopping Products

How long will it take to receive my order?

What type of payment do you accept?

Can I cancel or make a change of my order?

Do you offer international shipping?

Can I return my purchased items?

When can I expect my refund to be processed after I make a return?

What should I do if my package arrives damaged or incomplete?

Is my personal information secure when I shop on your website?

Moxibustion

What is moxibustion, and how does it work?

What conditions or health issues can moxibustion help treat?

How is moxibustion performed, and what does a typical session entail?

Can moxibustion be performed at home?

What tools do I need for moxibustion?

How are moxa sticks made?

What is drawback of moxibustion?

Is moxibustion safe? Are there any side effects or risks associated with it?

How long does a moxibustion session typically last, and how many sessions are recommended?

What should I expect during and after a moxibustion treatment?

How can I find moxa sticks or moxa rolls in good quality?

Can moxibustion be used in combination with other forms of traditional Chinese medicine, such as acupuncture or herbal medicine?

Are there any contraindications or precautions to consider before undergoing moxibustion?

Is there scientific evidence supporting the effectiveness of moxibustion?

Can moxibustion help with pain relief, stress reduction, or other wellness goals?

Are there any dietary or lifestyle recommendations to complement moxibustion treatments?

Can moxibustion be used for children, pregnant women, or the elderly?

Other?

Herbal Medicine

What is herbal medicine

How does it differ from conventional medicine?

What conditions or ailments can herbal medicine help treat?

If herbal medicine effective?

Is herbal medicine safe?

Are there any side effects or risks associated with herbal medicine?

Can herbal medicine be used alongside conventional medication?

How long does it typically take for herbal medicine to show results?

Can herbal medicine help with chronic conditions or long-term health goals?

What is the difference between herbal medicine and other forms of alternative medicine, such as acupuncture or homeopathy?

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